SipSavvy AI Privacy Policy

This Privacy Policy describes how SipSavvy AI, a joint venture between Brian Botch and Michael D'Asaro ("SipSavvy," "we," "us," or "our"), collects, uses, and discloses information when you use our AI chatbot ("Chatbot") available at sipsavvy.ai and its related subdomains.

1. INFORMATION WE COLLECT

1.1 Information You Provide

Chat Content: We collect and process the text and information that you input into the Chatbot. This may include any personal information that you voluntarily disclose during your interactions.

Feedback: If you provide feedback about the Chatbot's performance or functionality, we collect that information.

1.2 Information We Collect Automatically

Device Identifier: We generate and store a unique device identifier on your device to recognize return users. This identifier does not personally identify you but allows us to maintain continuity in your chat experience.

Usage Data: We collect information about how you interact with our Chatbot, including the frequency and duration of your use, the types of queries you submit, and other interaction patterns.

Technical Data: We may collect information about your device and internet connection, including your browser type, operating system, IP address, and other technical identifiers.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To Provide and Improve the Chatbot: We use your chat content and interaction data to provide responses, improve the Chatbot's functionality, and enhance user experience.
To Recognize Return Users: We use device identifiers to recognize you when you return to the Chatbot.
To Analyze Usage Patterns: We analyze usage data to understand how people use the Chatbot and to identify areas for improvement.
To Maintain and Enhance the Chatbot: We use technical information to ensure the Chatbot functions properly across different devices and browsers.
To Comply with Legal Obligations: We may use your information to comply with applicable legal obligations, including responding to lawful requests from public authorities.

3. INFORMATION SHARING AND DISCLOSURE

We do not sell your personal information. We may share information in the following circumstances:

Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting providers and analytics services.
Legal Requirements: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
Business Transfers: We may share information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may share information with third parties when we have your consent to do so.

4. DATA RETENTION

We retain the information we collect for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Chat content and associated data may be retained to improve our service and for analytical purposes, but we will not use this data to identify you personally.

5. YOUR RIGHTS AND CHOICES

5.1 Device Identifier Reset

You can reset your device identifier by clearing your browser cookies, cache, and local storage. This will cause our Chatbot to treat you as a new user upon your next visit.

5.2 Do Not Track

We currently do not respond to "Do Not Track" signals from web browsers.

5.3 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information. To learn more about your California privacy rights, visit [INSERT CCPA-SPECIFIC LINK OR CONTACT INFO].

5.4 European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation (GDPR) or similar laws. These may include the right to access, correct, delete, restrict processing of, and port your personal data. To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no security measures are 100% effective, and we cannot guarantee the security of your information. You are responsible for maintaining the confidentiality of any access credentials and for restricting access to your devices.

7. CHILDREN'S PRIVACY

The Chatbot is not directed to children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete this information.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using the Chatbot, you consent to the transfer of your information to countries outside your country of residence, including the United States.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and update the "Last Updated" date. Your continued use of the Chatbot after any changes to the Privacy Policy constitutes your acceptance of the revised Privacy Policy.

10. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

[INSERT CONTACT EMAIL OR ADDRESS]

11. DISPUTE RESOLUTION

Any disputes arising under this Privacy Policy will be resolved in accordance with the dispute resolution provisions in our Terms of Service, including the mandatory mediation and venue provisions.

PRIVACY POLICY

SIPSAVVY AI